Training Courses
xprnc.it - capability development for service providers

    Training Courses

    Service Management Excellence

    The Service Management Excellence Framework is a unique individual development program, specifically designed to meet the job role requirements of Service Delivery Managers, Transition Managers and Operations Managers working in shared service centers and for IT service providers. It consists of practical classroom sessions, self-study, assignments to be completed between sessions, follow-up and coaching. Though it is linked to internationally recognized best practice frameworks like ITIL, M_o_R and PRINCE2, it is not a prerequisite to hold any of these certificates and this program is not intended to prepare to these exams. It rather focuses on the behaviors and techniques of applying these frameworks in practice.
     

    Operations
    Management

    A unique blended learning experience
    for operations professionals
    to excel in their roles.
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    Service Delivery
    Management

    A unique blended learning experience
    for service managers and professionals
    to excel in their roles.
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    Transition
    Management

    A unique blended learning experience
    for transition professionals
    to excel in their roles.
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    Exam Preparation Courses

    Our exam preparation courses offer professionals a very efficient way to acquire globally recognized certifications for ITIL4®, PRINCE2®, PRINCE2 Agile® and Management of Risk® (M_o_R). Our courses prepare to the Foundation and Practitioner levels of these qualifications and their content is continually aligned to the official syllabus. Though the focus is on helping students remembering what is required to pass the exams, theory is not only presented: it’s linked to practice during group and individual assignments. To eliminate or significantly reduce the time required for self-study our courses contain frequent summaries, essential elements of the exam syllabus are highlighted in the handout and several creative exercises help candidates remember the learning content necessary to pass the exams.


    PRINCE2® is the world’s most widely-adopted project management method, used by people and organizations from wide-ranging industries and sectors. It is a flexible method that guides you through the essentials for managing successful projects, regardless of type or scale.


    The purpose of the PRINCE2® Foundation certification is to confirm you know and understand the PRINCE2® method sufficiently well to be able to work effectively with, or as a member of, a project management team working within an environment supporting PRINCE2®.

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    The PRINCE2® Practitioner certification aims to confirm that you have sufficient knowledge and understanding in order to apply and tailor the method in a range of different project environments and scenarios.

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    Agile frameworks, methods and tools gain popularity, not only in software development and project management but even is service management and operations. PRINCE2®, one of the most popular project management methods is no exception.


    The PRINCE2 Agile® Foundation certificate is designed to help professionals deliver agile projects by tailoring PRINCE2® management controls with a broad toolset of agile delivery techniques and frameworks.

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    The purpose of the Practitioner certification is to demonstrate that you can apply and tailor PRINCE2 Agile® in a scenario situation.

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    Effective risk management can bring far-reaching benefits to all organizations. The use of effective risk management can lead to more successful projects and services. Management of Risk (M_o_R®) is a route map for risk management. It can help organizations identify, assess and control risks and put in place effective frameworks for making informed decisions.


    The purpose of the Foundation certification is to confirm that a your have sufficient knowledge and understanding to contribute to the identification, assessment and control of risks across any organizational perspective.

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    The purpose of the Practitioner certification is to confirm whether you have sufficient understanding of how to apply and tailor M_o_R® in a scenario situation.

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    ITIL®, PRINCE2®, PRINCE2 Agile®, M_o_R® are registered trade marks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.


    Customized Training Courses

    Our customized training courses are adapted to the requirements of our customers to fulfill previously defined and agreed learning objectives. They consist of candidate or manager interviews, pre-reading, short theoretical modules followed by practical assignments and group exercises. There are follow-up sessions a few months after the classroom session. Though the content of some courses is linked to internationally recognized best practice frameworks like PMBOK, ITIL, M_o_R or PRINCE2, it is not a prerequisite to hold any of these certificates and these courses are not intended to prepare to these exams. They rather focus on the behaviors and techniques of applying knowledge, skills or best practice frameworks in practice.

    The ExperienceIT Group

    We offer an organizational development portfolio designed specifically for the IT services industry.



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    • Tax number

      25020706-2-43

    • Send mail to us

      training@experienceit.hu

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