Service Management Excellence

Service Management Excellence

Service Management Excellence

The Service Management Excellence Framework is a unique individual development program, specifically designed to meet the job role requirements of Service Delivery Managers, Transition Managers and Operations Managers working in shared service centers and for IT service providers. It consists of practical classroom sessions, self-study, assignments to be completed between sessions, follow-up and coaching. Though it is linked to internationally recognized best practice frameworks like ITIL, M_o_R and PRINCE2, it is not a prerequisite to hold any of these certificates and this program is not intended to prepare to these exams. It rather focuses on the behaviors and techniques of applying these frameworks in practice.
 

Operations
Management

A unique blended learning experience
for operations professionals
to excel in their roles.
Read more

Service Delivery
Management

A unique blended learning experience
for service managers and professionals
to excel in their roles.
Read more

Transition
Management

A unique blended learning experience
for transition professionals
to excel in their roles.
Read more

ExperienceIT Group

Impressum

  •  
    Gyöngyvirág utca 44.
    H-1183 Budapest, Hungary
  •  
    Tax number

    25020706-2-43

  •  
    Send mail to us

    training@experienceit.hu

© 2019 Learning Expert Ltd. All Rights Reserved.